Stix Restaurant

At what point is the food worth the terrible service.

Posted by try_it_twice on 3/8/2009

Upon arriving, went to the bar. We had to get the bartender's attention from the t.v. just to order. I mean they were truly busy with the 3 people(including myself and date) there. Drinks were good, a little pricey, but expected. Once we were sat with the other couple meeting us there in the hibachi section, we were greeted. But, waiting for the party of 15 to be seated behind us at a different and within our table, the server got their drinks and even handed them to the others before us. Not that big of a problem, but if only we would have known that this was the LAST time we would see her before the end of dinner, we all would have order backup drinks. The cook was great and the food was good. But then we see our waitress for the SECOND time all night and she has our bill. We pay and stay to talk a little. She comes back 5-10 min. later to tell us that she didn't charge us enough. I showed her my receipt to prove that not only did I pay the full amount, but for the app. of the other couple. This was not satisfactory for her, she then asked if we would wait while she got the manager. The manager comes out, just as smart, to tell us the same thing. The proof of my receipt wasn't enough, or the other couple's, we had to explain it multiple time...maybe crayons and a picture would have helped them understand. But WAIT, there is more. The next morning I get a call. The other couple got billed for their dinner, plus ANOTHER(of more value) on their credit card, not mine, but someone else. WOW.